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Knowledge Base

Getting Started
Verifiers
Anchor 3
School Districts
General
Employers
FAQ
  • How do I change my password?
    To change your password, click here.
  • I’m a School District Employee needing my experience verified, what do I do?
    Follow these instructions.
  • As a School District Employee needing my experience verified, do I need to register for an account?
    No. For Experience Verifications, you can make those requests here. For Employment & Income Verifications, direct your lender to www.Verifent.com and they will register for an account and make the request.
  • Do you offer invoicing?
    Yes. Please complete the Invoicing Application.
  • How do I find my receipt?
    Log in. Visit the ‘Pending Requests’ page. Click on the orange receipt icon.
  • As an Employer or Verifier, where do I find my completed verifications?
    Log in. Visit the ‘Completed Requests’ page or ‘Completed Verifications’ page on the left-side toolbar.
  • I’m a School District needing to verify experience on a new hire. Where do I start?
    Register as a Verifier (Hiring District) and, from the dashboard, go the ‘New Experience Verification’ page on the left-side toolbar.
  • What is an Organization Code and where do I find it?
    When a verifier makes a request through the Verifent website they are required to enter an employer name or Organization Code. The Organization Code identifies the company that the Verifier is making the request from. You can locate it on the upper left side of the Employer dashboard.
  • What is the difference between a commercial Verifier and a government Verifier?
    A commercial verifier is anyone that is not a government agency; i.e., mortgage company, auto finance, apartment complex, pre-employment screening, credit card, etc… A government verifier is a government agency looking to assist a consumer. i.e., SNAP, TANF, WIC, child support, Medicaid, subsidized housing, etc...
  • How do I add a user to my account?
    Log in. Visit the ‘Users’ page. Follow these instructions.

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